1. Membership Plans and Pricing
Code 3 offers three membership plans — Essential, Plus, and Complete — priced according to the home-size tier recorded on the Member’s Property Service Profile. Current published pricing is maintained at code3cleaners.com/membership and in the Member’s account, and is incorporated into this Agreement by reference as of the enrollment date.
For homes exceeding 3,500 square feet, or commercial and multi-property accounts, pricing is determined individually and recorded directly on the Property Service Profile.
2. Initial Commitment
Membership begins with an initial commitment period of twelve (12) months from the enrollment date (“Initial Term”). The Member is billed monthly during the Initial Term; the full annual amount is not due in advance.
No early termination fee applies if the Member cancels before any service has been rendered under the membership. If the Member cancels after one or more services have already been rendered, the early termination fee is the prorated difference, if any, between (a) the membership payments the Member has made to date, and (b) Code 3’s standard, non-member estimate to complete the scope of work already performed. Code 3 will provide an itemized calculation upon request.
3. Price Lock
The Member’s plan price is locked for twenty-four (24) months from the enrollment date. After the price-lock period ends, Code 3 may adjust the Member’s price with at least thirty (30) days’ written notice.
4. Renewal After the Initial Term
After the Initial Term ends, membership continues on a month-to-month basis until canceled by either party, with at least thirty (30) days’ written notice.
5. Included Services and Limits
Each plan includes a defined scope of exterior cleaning services, subject to the limits shown on the Member’s Property Service Profile and in the Member portal. Where a plan includes a concrete-cleaning allowance, the Member may use that same annual square-foot allowance for either eligible concrete/patio cleaning or eligible deck cleaning, but not both during the same benefit year. Services beyond those limits are billed separately at Code 3’s then-current rates, or discounted per the Member’s plan.
6. Property Access
The Member agrees to provide Code 3 reasonable access to the property’s exterior during scheduled service windows, and authorizes the use of an on-site water source during cleaning unless otherwise noted.
7. Payment and Billing
Membership fees are billed monthly to the payment method on file. If a monthly payment is not received by its due date, a late fee of ten percent (10%) of the Member’s monthly membership charge will apply to the past-due amount. Continued non-payment may result in cancellation of the membership.
8. Liability and Insurance
Code 3 Cleaning is fully insured and will use commercially reasonable care to avoid damage to the Member’s property. Code 3’s liability for any claim is limited to the cost of the service giving rise to the claim. Code 3 is not responsible for damage resulting from pre-existing conditions, including deteriorated siding, roofing, paint, caulking, or glazing. The Member must report any claimed damage in writing within five (5) business days of the service date. Code 3 is not liable for indirect, incidental, or consequential damages.
9. Cancellation
The Member may request cancellation at any time through the Member portal or by contacting Code 3 directly. Cancellation terms during the Initial Term are governed by Section 2; after the Initial Term, by Section 4.
10. Founding Member Terms (if applicable)
Members enrolled under the Code 3 Founding 50 launch offer receive a thirty-six (36) month price lock in place of the standard twenty-four (24) months, no enrollment fee, priority spring scheduling, a complimentary exterior entry touch-up, and Founding Member status.
11. Changes to This Agreement
Code 3 may update these terms for future billing periods with reasonable advance notice. Continued membership after the effective date of a change constitutes acceptance.
12. Governing Law
This Agreement is governed by the laws of the State of Wisconsin. Any dispute will be resolved in the state or federal courts located in Kenosha County, Wisconsin.
13. Entire Agreement
This Agreement, together with the Member’s Property Service Profile and the plan details published at code3cleaners.com/membership as of the enrollment date, constitutes the entire agreement between the Member and Code 3.
By typing your name above and submitting this form, you are electronically signing the Membership Agreement. Your signature and today’s date are recorded with your enrollment, and a copy is emailed to you.
